Frequently Asked Questions

How Do I Qualify?

- Be a legal resident in the state of Texas
- Have a qualifying diagnosis

What Do I Do If I Have a Qualifying Diagnosis?

Send us an email and we will set up an appointment time (usually same day) with one of our qualified and certified cannabis physicians.

What Should I Expect from My Visit?

- You will get a one-on-one with our physician. You can feel free to ask questions.
- After your visit, you will be entered into the compassionate use registry and will receive one of Emerald’s E-cards (cannabis/medical marijuana card) to your email.

What Is the Compassionate Use Program (Cup Program)?

The Texas Compassionate Use Program (CUP) is a groundbreaking initiative to provide Texans with access to safe and legal medical marijuana.
Here is a link to the dps website with a more detailed overview: https://www.dps.texas.gov/section/compassionate-use-program/overview

How Much Does It Cost?

A one time $299 fee. This included the physician visit, the compassionate use registry database and the E-Cannabis Card.

How Do I Get My Prescription?

- Once you are in the CUP Program you can email or call one of the licensed dispensaries and they will be able to see the prescription the physician has written
- You can also order directly from the website
- The Dispensary will dispense your medication and arrange delivery or pickup based on your preference

What Do I Need For My Appointment?

Texas Law requires a valid photo ID and documentation of an eligible diagnosis to qualify for CUP (The Compassionate Use Program). Think of CUP as a digital Medical Marijuana Card. Per state law, all patients who qualify are entered into the DPS database for CUP. After approval in the system, you are legally allowed to use State approved cannabis products for medical purposes in accordance with your prescription, as long as you remain under the care of a State Licensed Physician. The cannabis products approved for medical use contain higher levels of THC than those available in CBD products over the counter and are obtained from one of the Texas State Licensed Dispensaries.

What Can I Use For ID?

A drivers license, passport or state issued ID are the most commonly used forms if ID.

What Happens After My Prescription is Sent?

Depending on the protocols of the dispensary you will either be able to pick it up or have it delivered. Some dispensaries will even call you to set up the prescription and delivery, so it is a seamless and easy experience!

Why Do I Need Follow-up?

Follow-up appointments will ensure you and the physician continue to evaluate the dosage and monitor for any side effects, it is also required by law at regular intervals for patient safety and to legally renew your prescription.